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Technical Announcements
January 11th, 2013
If you are currently experiencing issues with your Talkit Device, you can always unplug your current Talkit device, Login to your account and temporarily forward your talkit phone number.
Click here for instructions on how to forward your calls
How-To Categories
Accessing your User account
Activation Process
Features
Installation Process
Long Distance
Porting my number (keeping my number)
Troubleshooting
Videos
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Popular Questions
How do I connect my Talkit.ca home phone?
How can I get my phone jacks to work with my Talkit home phone?
How do I access Voicemail remotely?
How do I contact support?
Popular Videos
Single Line and dual line Talkit Device Installation Video
How-To Questions
Accessing your User account
(4)
How to I access my online Talkit account?
What can I do with my online account?
How do I view my call logs?
What do I do if I can't remember my account password?
Activation Process
(2)
How do I activate my Talkit?
Why do I have to complete my E911?
Features
(16)
How do I access Voicemail remotely?
What Features come with the Talkit home phone service?
How do I access voicemail?
How do I setup a voicemail password?
How do I change my voicemail greeting or record my own voicemail greeting?
How do I forward my voicemail to email?
How do I forward calls?
How do I Block Caller ID (per call)?
How do I Send Caller ID (per call)?
How do I use Call Return Service?
How do I Disable Call Waiting (per call)?
How do I Enable Call Waiting (per call)?
How do I use 3-WAY Calling?
Voice Box
How do I change my Talkit phone number
If I call 911 in an emergency, what address will they be dispatched to?
Installation Process
(5)
How do I connect my Talkit.ca home phone?
How do I connect my phone to my Talkit.ca device?
Do I need to get a special phone from talkit or can I use my phone I already have?
How can I use more then 1 phone with my Talkit home phone?
How can I get my phone jacks to work with my Talkit home phone?
Long Distance
(10)
How do I call outside of Canada?
Does the long distance I add to my Talkit expire?
To call outside of Canada is there any special number to dial?
How Do I call anywhere in the world for FREE?
How do I purchase long distance and add long distance to my account?
Do I need to dial any special number in order to make long distance calls?
What are the long distance rates and how do I check them?
If I had or have long distance on a phone number with Talkit and want to transfer those Long Distance funds to another Talkit number that I own, can I do that?
If I have long distance on my account before my number is ported, when my number ports does the long distance transfer to my ported number?
How do I know how much long distance I have left on my account?
Porting my number (keeping my number)
(11)
How do I port my number from another provider to Talkit?
How much does it cost to port a number over to Tlakit?
Can I port my number after I become a Talkit customer?
Do I have to cancel my number with my provider I am porting my number from?
What happens if the number that I want to port has been cancelled or has a cancellation date set.
How much does it cost to port my number?
How long does it take to port my number?
Can I try the Talkit service before I port my number?
If my porting is rejected what can I do?
My porting is complete. What do I do next?
The number I wish to port isn’t located in any of the available cities to select from in the porting form. What does this mean?
Troubleshooting
(10)
I have One-way audio (the person can hear me but I cannot hear them)
I have Static or Buzzing on the line
I have an Echo on the line
Why didn't I get a renewal notice?
The caller Display is not working with my Talkit service
How do I contact support?
How do I power cycle my device?
What do I do if My Talkit service is not working and I have the 502 device?
I cannot receive incoming calls.
My internet goes down whenever I am using my Talkit.ca Service
Videos
(1)
Single Line and dual line Talkit Device Installation Video
