Help centre / Porting Your Number

My port is complete. What next, and when do I cancel my old provider?

1. Unplug the power adapter from your Talkit device for 20 seconds, then plug it back in.
2. Wait a few minutes for it to boot up. Your ported number should now work on Talkit.
3. Once your ported number is working on Talkit, contact your old provider and cancel so you aren't billed again.

Do not cancel your old number before the port is complete and working on Talkit. If you're not porting (you took a new Talkit number), you can cancel your old service.

Having issues? contact support or call 1-877-813-4858.