Why does my call have static, echo, odd noises or break up?
Try these steps:
1. Turn the volume on your phone handset down a notch or two. This often fixes echo.
2. Connect your phone directly to the Talkit device, not a wall jack. Other signals on the wall jacks can interfere.
3. Plug the Talkit power adapter directly into a wall outlet, not a power bar.
4. Move the Talkit device 3 to 4 feet away from other electronics such as your modem, router and computers.
5. Try a new phone cord and a different phone (corded, not cordless).
6. Check your internet use. File sharing programs can use a lot of bandwidth without you knowing, a virus, spyware or malware on a connected device can affect calls, or you may be using more bandwidth than your internet speed allows.
To test for internet issues, fully power off every device using your internet (computers, laptops, tablets, gaming systems). Turning off a screen isn't enough. Then unplug all Ethernet cords from your router except the ones for your Talkit and modem. If calls sound fine, one of those devices is the cause.
1. Turn the volume on your phone handset down a notch or two. This often fixes echo.
2. Connect your phone directly to the Talkit device, not a wall jack. Other signals on the wall jacks can interfere.
3. Plug the Talkit power adapter directly into a wall outlet, not a power bar.
4. Move the Talkit device 3 to 4 feet away from other electronics such as your modem, router and computers.
5. Try a new phone cord and a different phone (corded, not cordless).
6. Check your internet use. File sharing programs can use a lot of bandwidth without you knowing, a virus, spyware or malware on a connected device can affect calls, or you may be using more bandwidth than your internet speed allows.
To test for internet issues, fully power off every device using your internet (computers, laptops, tablets, gaming systems). Turning off a screen isn't enough. Then unplug all Ethernet cords from your router except the ones for your Talkit and modem. If calls sound fine, one of those devices is the cause.