Help centre / Troubleshooting

My phone has no dial tone. What should I do?

1. Check the Ethernet cord is firmly connected at both ends: your Talkit device and your modem/router.
2. Check you're using the correct power adapter. The sticker on the bottom of your Talkit shows its input voltage (e.g. 5V or 12V), and the adapter's output must match.
3. Connect your phone directly to the Talkit device and check both ends of the phone cord are secure.

Still no dial tone? Reset your Talkit device.